FAQ

Q: Are you trading company or manufacturer ?

A: We are a customized factory.

Q: How long is your delivery time?

A: Generally it is 15-20 days for samples and 25-30 days for mass production, it is according to quantity.

Q: Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample for free charge but do not pay the cost of freight.

Q: How do you ship the goods?

A: We have our cooperation forwarder, they can deliver the goods to you in very short time with competitive price, and you can ship by your own agent as your convenience.

Q: What is your terms of payment ?

A: Payment<=1000USD, 100% in advance. 

     Payment>=1000USD, 30% T/T + 50% Mold Fees in advance, balance before shippment.
B: FOB Tianjin/Beijing. Or EXW, CIF, DUU, ETC

Q1. Are you factory or trading company? 

A: We are a customized factory.

Q2.Can you provide sample for us? 
A: Yes, free sample is available

Q3. What raw material do you use? 
A: stainless steel, carbon steel, mild steel, galvanized steel, aluminum alloy, brass, copper, etc.

Q4. What finishes can you provide?
A: powder coating, polishing, zinc/nickel /chrome plating, painting, anodized,hot dip galvanized,

sandblasted, etc.

Q5. How do you ensure quality control? 
A: First of all, Our company is aiming to avoid any problems before the production. So we will

confirm every detailes before the quotation. Once the order is confirmed, we will also re-confirm

all the detailes with the customer. Only by this way, we can avoid the mistakes and save the cost

for us. 

Secondly,Our company has a strict requirment for our suppliers on the quality control. They must be

performed according to ISO9001:2008 Standard. Such as Initial sample test, last sample test, Random

test, etc.

Q6. Is small quantity available?
A: Yes, Small quantity for trial order is available. 

Q7. How do you ship the goods?
A: We have our cooperation forwarder, they can deliver the goods to you in very short time with

competitive price, and you can ship by your own agent as your convenience.

Q8. How about your delivery time ? 
A: 15 days for samples and 25-50 days for mass production.